Don’t even bother going to this dump. Their staff literally went off on me trying to verify a reservation and hung up the phone saying “nobody wants to help you”. Stay far away from here I’ve stayed here before and it’s falling apart
I was moved out of my room with no explanation or warning and my belongings were gathered by security and taken from the room including passport, credit cards and other valuable items while I was away. Then when i confronted the front desk and asked for a manager at they realized it was their mistake but didn’t even apologize and had me going to a security room to verify the belongings were mine before sending me to the exact same room an hour later!
See you soon! #tgi2021
Don’t even bother going to this dump. Their staff literally went off on me trying to verify a reservation and hung up the phone saying “nobody wants to help you”. Stay far away from here I’ve stayed here before and it’s falling apart
Here’s my experience from December 2020:
I was moved out of my room with no explanation or warning and my belongings were gathered by security and taken from the room including passport, credit cards and other valuable items while I was away. Then when i confronted the front desk and asked for a manager at they realized it was their mistake but didn’t even apologize and had me going to a security room to verify the belongings were mine before sending me to the exact same room an hour later!
are the swimming pools open?
Can’t wait to get back to our second home and all our friends in the VIP lounge♥️